Privacy Policy

Last updated: January 2025

Introduction

This Privacy Policy governs your use of ImagineDesk, operated by HyperMosaic LLC ("we," "us," or "our"). We operate the ImagineDesk website and related services (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Email address
  • First name and last name
  • Cookies and Usage Data

Usage Data

We may also collect information about how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

  • Session Cookies: To operate our Service
  • Preference Cookies: To remember your preferences and settings
  • Security Cookies: For security purposes
  • Advertising Cookies: To serve you with advertisements that may be relevant to you

Use of Data

ImagineDesk uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events we offer

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that:

  • To comply with a legal obligation
  • To protect and defend the rights or property of ImagineDesk
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use the following analytics services:

  • Umami: A privacy-focused analytics service that does not use cookies and does not collect personal data. For more information, visit umami.is/privacy

Hosting and Infrastructure

Advertising and Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

Google Ads

Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: google.com/settings/ads

For more information on Google's privacy practices, please visit Google Privacy & Terms

Facebook Ads

Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting Facebook Help Center

To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: Facebook Ad Preferences

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

The payment processor we use is:

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You have the following rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us at hello@imaginedesk.com

California Privacy Rights (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously
  • Our Privacy Policy link includes the word "Privacy" and can easily be found on our website
  • You will be notified of any Privacy Policy changes on our Privacy Policy page
  • You can change your personal information by emailing us at hello@imaginedesk.com

Do Not Track Signals

We honor Do Not Track signals. When we detect a Do Not Track signal from your browser, we will not track your browsing activity across other websites.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: hello@imaginedesk.com